Can I return items?
YES! We stand behind the quality of every A4 garment, which is why we offer the industry's only No B.S. Guarantee. If there was a problem with your order, we’ll fix it! Please contact our wonderful Customer Service Team 888-464-3824 for a return authorization. If there was no issue with your shipment we hope you understand that we need to charge a 15% restocking fee to help pay the team members that have to put your product back in stock.
Shortages / Shipping Errors
Shortages or shipping errors must be reported within five days of receipt of shipment.
Request for returns must be made within 60 days of Invoice Date. Merchandise will not be accepted without a Return Authorization number (RA#) obtained from Customer Service. In order to ensure proper credit and to avoid delay the RA# must be clearly marked on the return shipment. All returns must be received within 30 days of RA# issue date.
ALL AUTHORIZED RETURNS SHOULD BE SENT TO:
A4 - RETURN DEPARTMENT
6199 MALBURG WAY
VERNON, CA 90058
A 15% restocking fee will be charged on all return merchandise except defective goods and shipping errors. All unshipped orders or Will Call orders that have been processed, but not delivered or picked up within a 72 hour window, will also be assessed a 15% restocking fee.